May 18, 2012

Follow the General Election live with Marketing Donut

The Donuts – a group of websites offering free advice and resources for businesses – are embarking on a twenty-four hour ‘Twitterblogathon’ that will cover all the drama of election night as it happens.

Starting at 3pm, the Marketing Donut team will bring you the very latest action and reaction, supported by several ‘expert contributors’, including the team here at Emily Cagle Communications.

The event will also raise funds for The Children’s Trust. If you’d like to make a donation, visit Marketing Donut’s JustGiving page.

To follow the event, simply point your browser at The Marketing Donut. Or, if you want to follow the coverage through Twitter, use the #donut24 hashtag.

Share your nuggets of business inspiration

Every single enterprising company across the country is being invited to share their nuggets of business wisdom as part of campaign called 100 Thoughts.

The campaign, organised by HSBC, has been designed to both promote and celebrate nuggets of business inspiration, with businesses invited to share their insights on Twitter.

To take part, businesses simply need to tweet their thoughts, making sure that they include the #100thoughts hashtag.

For example:

“#100thoughts Never forget to listen.”

There is, of course, also the ability to read other people’s thoughts and keep up to date with all the latest news by following the 100 Thoughts campaign on Twitter.

The businesses behind the best tweets will be invited to attend invite-only networking events that will be taking place across the country, hosted by business luminaries such as Sir Eric Peacock (Chairman of ‘What If’ – rated by the FT as the number one company to work for in the UK) and Andrew Neil (host of Daily Politics).

The most inspiring contribution – as voted for by the public – will also be offered business consultancy to help their business take advantage of the networked world.

So, if you’ve got any inspirational insights to share with the world, then get tweeting!

Every ash cloud has a silver lining: mapping social media 2.0

This is a guest post by Jeremy Bramwell, Client Services Director at IAS B2B Marketing.

The biggest and most bizarre news story of the year so far has got to be the Icelandic Volcano (I won’t even attempt to spell it, let alone get you to pronounce it), its accompanying ash cloud and consequential lockdown of Northern Europe’s airspace for 6 days.

I heard about this the first morning via @skynewsbreak in my Twitter feed and immediately started to think about using Twitter to map the movement of the ash cloud over the UK. Mistakenly, I thought that we’d actually be able to see the ash cloud and so I asked my Twitter followers to @ reply me their postcode if the ash was overhead (of course, I got no replies).

I got the idea from @benmarsh who developed a very neat application to map the affects of the snow in real time last winter. That of course is too clever for me and my intention was to create a cardboard map of the UK, give it a dusting of ash from an instant BBQ, take a picture and post it on Twitter for a bit of fun (see original tweet).

This I did and the ‘UK Ash Map’ took off getting 1,700+ views on Twitpic over the next 2 days. I quickly realised that the story was going to run and also tweeted the UK ash map from the @iasb2bmarketing Twitter account with the line ‘Mum’s not going to Iceland’.

I also toyed with other ideas of how we could as an agency have a bit of fun, and help people stuck in other parts of Europe, I even considered ‘re-naming’ IAS as ‘Icelandic Ash Services’ for the week and using our network of agencies across Europe to assist stranded B2B marketing professionals get home but the logistics were too complicated so that had to be shelved.

I learnt a valuable lesson in on-line to off-line PR from my very first UK Snow Map back in January, which was even more successful getting over 10,000 views on Twitpic, so set our PR team to work in producing an IAS press release on the UK Ash Map which has already gained good coverage in our key trade publications. Our agency is very creative, fun and irreverent and the ‘cardboard maps’ I create fit our brand perfectly, we may even put together a 2011 ‘Cardboard Map’ calendar I just need a few more biblical events to stimulate my imagination.

So in the interests of ‘new media art’ we are giving away a framed print of the UK Ash Map at IAS’ Digital PR forum in Manchester today, if you’re lucky enough to win it, you’ll have a small piece of Twitter history to put on your wall.

Harness Twitter for your brand and add value for your followers

Working on sofa

This is a guest post by San Sharma of Enterprise Nation, the home business website.

It used to be that the measure of a successful website was how many hits it had. But more recently, when people have asked, the question has felt intrusive, as if they were asking to see our medical records or our bank accounts!

These days, however, it’s about engagement – and not hits – that determines what makes a successful website. And it’s a measurement that’s far more transparent anyway. You can pretty much see for yourselves when a website has comments beneath its blog posts, activity in its forums, @replies or retweets on Twitter.

And that’s why, at Enterprise Nation, the home business website, we started #watercoolermoment. It’s a Twitter trend that happens every morning at 11am, when homeworkers across the UK gather to discuss topics ranging from last night’s TV, to family, to books and business. It’s a chance for our followers to recreate that feeling of ‘office buzz’ without any of the downsides of working in an office. You can always tune out, we say, if you’re too busy, which is where we think we have the edge!

How it works is we tell our followers to use the hashtag #watercoolermoment in their tweets between 11am and 12pm each day. We usually set a topic beforehand (apart from on ‘freestyle Fridays’!) and tune into Twitter’s live search results to see the responses. Our followers can too. So, what you get is a huge conversation taking place, linked together by the hashtag we came up with.

It’s a fantastic way for us to increase engagement with our followers and to raise awareness of our brand. Their followers might wonder what #watercoolermoment is, and if they click the term, they’ll see the conversation taking place and us leading it. More than that, it’s a fantastic way for our followers to get to know one another, to overcome the cabin fever of working from home and share ideas and experiences.

#watercoolermoment is only in its third week, but it’s already a huge success. We love getting involved! It’s great for us and it’s great for our followers. And it works because it achieves our goals and adds value for our followers.

Visit Enterprise Nation at http://www.enterprisenation.com and follow at http://twitter.com/e_nation.

Are you a blogger? March is Be My Guest month, and we’re encouraging bloggers from all over the world to swap posts and reach new audiences. See Be My Guest for more information.

What the world needs now is a good Twestival

twestival

Last year, an initiative known as Twestival led to over 1,000 volunteers and 10,000 donors raising over 250,000 USD for charity:water. This resulted in more than 55 wells in Uganda, Ethiopia and India being created, benefiting over 17,000 people.

Six months later, Twestival Local was held is 130 cities around the world, raising over 450,000 USD for 135 local charities around the world, and bringing the total amount raised in 2009 up to over 750,000 USD.

What is Twestival?

The aim of Twestival is to use social media for social good by getting people to host local events and have fun while raising awareness around a chosen charitable issue. 100% of the money raised around the world goes to Twestival’s nominated charity. The theme of this year’s Twestival is education, and after an online vote, Concern Worldwide was chosen as this year’s charitable cause.

Founded in 1968, Concern Worldwide battles to meet the needs of people living in extreme poverty and is dedicated to the reduction of their suffering and working towards ultimately eliminating poverty altogether. Concern’s education programs target the poorest people in the poorest countries in the world, and currently reach over 700,000 people in 25 countries, and each of every city taking part in this year’s Twestival will be able to choose which area of the education program to support.

The Twestivals will be raising funds towards constructing and improving schools and supplying them with the necessary materials that they need, such as desks, pencils, teacher training, clean water, and developing a curriculum.

The UK Twestivals

At the time of writing, the following UK events have been announced, all taking place on Thursday 25th March:

Thanks to @TwestivalUK for providing this list – it’s worth following them on Twitter to keep up to date with announcements relating to the UK.

Seminars to boost your social media marketing strategy

group idea

Fresh Business Thinking is holding a Hit Me! Social Media and Search event on 30th March 2010 at Microsoft’s London Office.

The event’s seminars will cover:

  • Search engine optimisation
  • Pay per click advertising
  • Social networks
  • The social media landscape, and
  • Link building

Guest speakers will include ‘Twitter expert’ Mark Shaw and Realwire CEO Adam Parker.

Tickets for the event start from £145 + VAT, and the event runs from 9.30am – 5.30pm.

For more information, visit the Hit Me! Social Media and Search booking page.

Remember Twitter back in 1996?

Information screen

This is a guest post from Gaz Bailey. Gaz runs a small netlabel (dealing mainly in digital product) and free music site called Needle In The Groove.

I’m a music promoter who recently started using Twitter on a regular basis to hawk my wares. I wasn’t sure how a system of communication in 140 characters or less would be applicable to my field, and indeed expressed severe doubts about it to one or two of my friends, but having messed with it for a few weeks I rapidly realised that it’s very effective for generating interest with a relatively small amount of time and input investment. However, one of the first things that struck me is the similarity between Twitter and the classic internet relay chat (IRC) systems from back in my first days of regular internet use.

Internet relay chat

I remember sitting down at a local college in 1996, which had a network of internet-enabled machines, and registering my first Hotmail account to be able to use Alamak chat. White background, black text – you even had to refresh your browser (IE 3?) to update the conversation. Javascript soon took care of the real-time updates and as the Millennium approached, these basic chat rooms evolved into less text driven, avatar-based online clubs – and later worlds, where users could interact in 2D or 3D by performing actions.

An evolutionary step too far

These developments seemed to thin the userbase out and by the time this chat revolution was in full swing people like me had used up the possibilities of IRC as a social medium, and then turned away entirely when the hosts starting incorporating too many gimmicky ‘gamesy’ elements. I know many of the younger users liked all that, but I just thought it was silly. I didn’t want an avatar that looked like a manga version of me, I just wanted to chat in writing, preferably in real time. And then voila! – the world of instant messaging, both on mobile phones and platforms like ICQ and MSN, appeared to fill the gap.

The evolution of IRC seemed like a step too far for me at the time, away from pure communication and closer to the similarly rapidly evolving world of what were once called MUDS and then became MMORPGs. I think Twitter’s sudden and massive popularity some years later may go to show that chat rooms evolved a step too far away from their users, and that many like me didn’t really want or need all the frills and extras.

Enter Twitter

The way I see it Twitter is, at its core, really an IRC system from 10 or 15 years ago, mostly doing away with the ‘live public forum’ aspect of the old systems, but connected via rapid Google indexing to the much larger public forum of the whole internet. The defining difference between the old and the new is really in the much more diverse content of today’s internet – and the behaviour and level of reliance on it of its users – both of which are entirely different animals these days.

In this new world, Twitter’s update of IRC is a very well-balanced tool for those looking to recommend their daily discoveries, or to promote their band, or just spout opinions and get some feedback. Combined with sites like Monitter.com (a Twitter-related site which allows users to display tweets containing certain keywords in real time, scrolling down the screen), the similarity becomes even more pronounced. Hash tags are infinitely more accessible chatroom ‘channels’ and, to push this analogy to its limit, ‘tweet spam’ is the reincarnation of the deliberate ‘off-topic’ conversation in a channel with a specific subject for its users.

So, when you next sit down for your daily tweetathon, nip over to the old Alamak chat (which is bizarrely pretty much still in its original form), and spare a thought for me and my old clan of friends sitting on college computers many years ago, helping to lay the groundwork for the social media revolution.

Do you tweet with the best?

Handwritten scribbles

The organisers of the Golden Twits 2009 have set out to honour the best “tweeters” in the “twitterverse”.

Organised by The Drum magazine, the awards are open for entry by anybody using Twitter – all you need to do is give a summary of your objectives and achievements, and explain why you deserve an award (all in 140 characters or less, naturally).

The awards are delivered in 14 categories:

  • Business to consumer
  • Business to business
  • Corporate individual
  • Private individual
  • Celebrity
  • Charity
  • Public service
  • Weird
  • Writing
  • Humour
  • Information service
  • Pictures
  • Live Broadcast
  • Applications

Nominations must be submitted by 22nd October 2009 and further information can be found at The Golden Twits 2009.

UK-based marketing and PR resources on Twitter

Library of resources

For the last couple of weeks, I’ve been looking at Twitter accounts associated with UK business resources. Today, I’m looking at UK-based marketing and PR publications on Twitter.

Many small business owners are managing their own marketing activity, so following these Twitter accounts can offer a great source of information and inspiration.

  • @prweekuknews – This is the (seemingly unofficial) feed for the UK edition of PRWeek, the source for news and analysis surrounding public relations. Follow this account for updates and links to stories as they are published. This is an automated feed though, so there’s no chatting to be had.
  • @BrandRepublic – Brand Republic covers online advertising, marketing, media and PR. This is mostly an automated feed, but there’s some conversation in between the headlines. (Update: On 29th July, @BrandRepublic announced that they’re replacing the auto-feed with links to just “the best news and blog posts.” Good news, I say!)
  • @TheDrum -  An online resource covering advertising, design, media, marketing and PR. Again, the account chiefly posts links to headlines on the site but is slightly more interactive than most, with opportunities to ask questions and suggest content.
  • @utalkmarketing – The UTalkmarketing website is a merry mix of marketing news, case studies, opinion pieces and how-to guides. Follow this account for a heads up when new articles are posted.
  • @MarketingWeekEd – This is a pure news feed for Marketing Week, one of the UK’s leading marketing publications. Again, it’s hard to tell if this one is official, but it’s an effective way as any to keep abreast of the latest stories in the world of marketing.

And finally…I’ve mentioned these guys before in a previous Twitter post, but I can’t let a Twitter post on marketing go by without a mention for:

  • @MarketingDonut – Marketing Donut is a marketing resource website that publishes quality marketing advice and is completely accessible to non-marketers in style and content. They’ll also answer your burning marketing questions – just tweet.

That’s it for now.

Update: Twitter now offers its own marketing and customer service ‘how-to’ guide for businesses. It takes you through the basics, including key Twitter lingo, and offers tips on best practice. There are also case studies so you can learn how some big brands have leveraged the power of Twitter. Check out the Twitter101 guide for more information.

Five more business resources on Twitter

Library of books

Last week, I looked at five Twitter accounts associated with useful business resources.

This week I’m covering five more Twitter accounts offering oodles of great content for business owners and managers:

  • @growingbusiness – This is the feed for Growing Business magazine, one of the highest circulation publications for entrepreneurs. The magazine also runs a great column by @olibarrett.
  • @startupsfeed – Follow this account to make sure you don’t miss any of the inspirational news and advice published on Startups.co.uk. A nice mix of news, profiles, webinars and blogs.
  • @newbusinessmag – This account post links to news and advice features published on newbusiness.co.uk, the website for New Business Magazine. Plenty of advice from a huge range of experts can be found on the site.
  • @Real_Business – The chatty Twitter face of Real Business magazine. Follow to keep up with business news, comment and events posted on the site. Lots of comment on current events coming direct from the feed too.
  • @e_nation – Enterprise Nation is aimed at anyone who is starting or growing a home business. Follow for links to all the latest advice on the site and this account will also point you in the direction of great resources elsewhere on the web.

That’s it. Next week I’ll cover Twitter accounts offering marketing advice.

Update: Twitter now offers its own marketing and customer service ‘how-to’ guide for businesses. It takes you through the basics, including key Twitter lingo, and offers tips on best practice. There are also case studies so you can learn how some big brands have leveraged the power of Twitter. Check out the Twitter101 guide for more information.

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