February 4, 2012

It’s vital that we don’t cut corners when it comes to ethics

– By Eamonn Moore.

There’s a great history of public figures being caught making unguarded comments by the press and media, but such cases appear to be rife this spring/summer.

First there was Bigotgate. Then there was Snookergate. Then Lord Triesman was shown the red card after apparently making some unguarded comments about Spain and Russia bribing officials at this summer’s World Cup. And now Sarah Ferguson has been caught allegedly offering to sell access to her ex husband Prince Andrew. What’s next?

In my previous blog post, I looked at how Gordon Brown’s PR should be handled post-Bigotgate, but did not tackle the ethics of the situation – something that I now feel I should address, especially after the thought provoking discussion on ethics in this week’s #CommsChat.

The whole issue of ethics and the media has always been and will always be a hot potato. Do we have a right to know everything that public figures say (even if it’s said ‘behind closed doors’) or is everyone entitled to their privacy? Should we perhaps only be alerted to conversations that are of genuine national interest, and if so, what constitutes ‘national interest’?

Personally, I feel that there are circumstances when it is genuinely important that the contents of a private conversation are aired – Watergate perhaps being the best example of this. However, in cases such as the one involving Lord Triesman, the desire to have a sensationalist headline (and increased sales) seem to have been received by some as a neglect of ethical standards by the newspaper in question. Whether his allegations are correct or not, you could argue that Lord Triesman has a strong case to say that he has been the victim of entrapment. Furthermore, surely potentially irreversibly damaging England’s 2018 World Cup bid is not in the ‘national interest’? Gary Lineker certainly didn’t think it was.

Working in public relations, I am acutely aware of the importance of ethical and responsible media reporting. We rely on the media to do our jobs, and they rely on us, so I see it as our duty to help uphold, support and encourage the highest ethical standards. Indeed, if the media fall short of such standards, it often impacts on the world of public relations (and vice versa).

Various recent public mudslinging matches between PRs & PRs, and PRs & the media have shown us that it cuts both ways. Of course, there is absolutely nothing wrong with being critical of something (or someone), provided that you go about it in a considered manner, choosing to value ethics over link-bait opportunities, and always aiming to offer constructive criticism by suggesting possible areas of improvement, rather than just celebrating perceived misfortune. It seems to me that events of late have left the PR world feeling somewhat tarnished.

The world of communication is developing apace along with technology, but if we’re not careful, we risk losing sight of the basics, especially when it comes to ethics. As PRs, it is our duty to both protect and enhance our industry’s reputation from within by being positively and proactively ethical at all times (even when we’re being critical of something). If we don’t fulfil this duty, the whole industry’s reputation could well be left in tatters, and none of us want that, do we?

  • http://quillcards.com/blog/ David

    I hadn’t heard anything about the Lord Triesman affair before reading this, which I attribute to my complete lack of interest in sport.

    I clicked the link and read the report and watched the video, but I don’t know why he was sacked.

    Was he sacked simply because the report of his conversation came out, and anything more is irrelevant?

    Or was it because the board came to the conclusion that Lord T was idly sticking the boot in while chatting to a friend?

    Was he gossiping or was he doing something else – such as mulling over what he might do next in order to set things right and ‘out’ the fixers (assuming they are guilty as charged)?

    How does that bear on things? Well there is an approach to life that says that speaking badly of others is a moral failing even where what is said is true.

    In other words, gossip which is true is as destructive as gossip which is untrue.

    The exception to the principle of not speaking out would be where one has a duty to speak, such as when one is righting a wrong or protecting an innocent person from harm.

    But we live in a society where slagging off other people is so ingrained in the moral fabric that it is even parodied for its accuracy.

    So after slagging off this great nation wholesale, as I just have done, I can only say this.

    I am with you. Speak nicely or keep your mouth closed, because to speak badly of others is to glide gently down a long, slippery slope towards eventual self-loathing and the destruction of compassion.

  • http://www.emilycagle.co.uk Emily Cagle

    Thanks for the comments, David. I’ll leave Eamonn to respond to the individual questions raised, since he penned the post and we’ve already caught up via other media, but I will reiterate my personal opinion: the level of schadenfreude and ill will already deeply ingrained in traditional media, social media and indeed PR seems to be on the rise and while I’d like to think this will rectify itself as part of the natural evolution of the industries, I suspect it will take some concerted effort from all corners to maintain ethical standards in the face of this trend.

  • http://www.emilycagle.co.uk Eamonn Moore

    Hi David

    Thanks very much for your comments.

    I don’t think that he ended up resigning purely because his conversation was leaked, but rather because the allegations he makes are very serious ones, especially if he has no evidence to support them. Had he made the allegations through the correct channels i.e FIFA then I don’t think it’d have been an issue (or at least so much of an issue). After all, I now believe that FIFA are looking into the allegations.

    What I will say though is that the situation was exacerbated by the fact that the campaign to bring the World Cup to England in 2018 has been plagued by problems from the outset, and this incident was perhaps the straw that broke the camel’s back.

    I like the other points that you raise. I have long thought that if you are constantly negative, then that negativity spreads to others and you end up in a vicious circle of negativity (like in politics, you might say).