February 4, 2012

Award-winning PR?

Bright star

Is your organisation a model of PR excellence? If you stand out from the crowd with some fantastic PR achievements, get your entry in to the 25th annual CIPR Excellence Awards.

There are more than two dozen categories available for entry this year, spread over three main areas:

Campaign Awards

  • Corporate and Business Communications
  • Investor Relations
  • Internal Communications
  • Consumer Relations
  • Public Sector
  • Corporate Responsibility
  • Public Affairs
  • Not-for-Profit
  • Healthcare
  • Integrated Campaigns
  • Media Relations
  • Best Use of Digital PR
  • Broadcast
  • Global Public Relations
  • Crisis Communications
  • Automotive Public Relations
  • Best Campaign £10k or Under
  • Best Campaign over £10k

Special Awards

  • External Newspaper or Magazine
  • Internal Newspaper or Magazine
  • Publication
  • Website, Microsite or Intranet
  • Event
  • Outstanding Young Communicator

Team Awards

  • Outstanding Small Consultancy
  • Outstanding In-House Public Relations Team
  • Outstanding Public Relations Consultancy

Standard entry costs £240 + VAT per entry, or £168 + VAT per entry for charities, local government and public sector entrants.

The closing date for applications is 26th February, although late entries will be accepted until 5th March, with an additional fee of £75 + VAT per entry.

To be eligible for entry, submissions must relate to work conducted between January 2009 and February 2010. The shortlisted entrants will be announced in April, and the awards dinner will be held on 25th June.

For further information, or to enter, visit CIPR Excellence Awards 2010.

Get social media into your business

social-media-platforms2

This is a guest post by James Ainsworth of Marketing Donut.

The hype of social media is at times, a near spiritual fever. Understand this, NOT everybody is doing it. Don’t panic and don’t rush into it because of all the noise surrounding social media. Those who are prepared to incorporate it as one element of a wider marketing strategy are the small businesses that prosper. @Pearcafe, @BrothersCider and Crystal Jewels all use various platforms well.

You shouldn’t introduce social media as a marketing practice to your operation if it doesn’t serve a true purpose.

In order to ascertain a need, it is imperative that you adopt a ‘Them’ and ‘Us’ mind-set. What do you want from it and what do you think your customers might like to gain from your presence on social media channels?

If you are thinking of getting involved, the more the merrier, just make sure it is a commitment you can sustain and above all, from which you and your customers can benefit. Social media is for you as much as it is for them.

Give it a go but don’t expect the rapture of instant business that you may have been led to believe is available. Build a following and work with it to create organic and tangible business growth.

Small: the new big

sapling bigger than trees

This is a guest post from Brian Heys, a freelance software tester, frustrated pianist, and reformed pessimist who blogs at brianheys.com about technology, the Internet, careers, and anything else that takes his fancy.

When I set up my business in the nineties, one of the first things I did was put up a web site. Even back then, in those formative years of the web, I felt it was important for a lone IT consultant to have a web presence.
 
The web site looked great, but I made the classic mistake of trying to sound like IBM, when in fact, my business had just one employee: me.
 

The Wizard of Oz Effect

 
Using the ‘royal we’ like I did back then remains a common tendency today. I call it The Wizard of Oz Effect.
 
Many small business owners are insecure when it comes to admitting they work on their own. Their brochures are stuffed full of corporate stock photography, their web site content is written about ‘us’ and what ‘we’ can do, and how great ‘our’ company is.
 

Attitudes have changed


Nowadays, it’s okay to admit you’re a small business. The customers you really want to attract will no longer hold it against you. In fact, they’ll probably be glad to hear it.
 
In a world where bad service from big companies is the expected norm, it can be totally refreshing to have a positive experience with a small firm. I see this all the time. Often, the smaller the business, the better the service they offer – because they care more about their customers.
 
I’m not the only one who feels this way. As a simple research exercise, I asked a handful of people around the office if they felt the same – and they all do. Dealing with a small business is much easier, much faster, and can be ultimately more rewarding than trying to engage a large company to do the same job.
 

Be proud to be small

 
Instead of hiding behind a facade, why not stand up as a solo business operator, and make it clear to your potential customers who you really are?
 
Chances are you could do a simple ‘find and replace’ on all your web content and immediately have copy that is much more refreshing and engaging to your target market:
 

  • Replace ‘we’ with ‘I’
  • Replace ‘us’ with ‘me’
  • Replace ‘our’ with ‘my’

 
You get the idea.
  
I took the bold step of doing this about eight years ago with my own web site. Incredibly, the same day the new version went live, I received a sales enquiry from a potential client who complimented me on my originality and honesty! I’ve never looked back.
 

You can’t fool anyone

 
We’re all so accustomed to spin we can smell it a mile off. Nobody is fooled by the Wizard of Oz trick anymore. Your 0870 number gives you away. Your telephone answering service blows your cover. The residential address on your business cards and letterheads reveals the truth that your business is … shock, horror … just you.


So why try to hide? Be different. Admit you’re small. You may be surprised by the results.
 

Leadership excellence in the voluntary sector

helping hands

The Charity Awards 2010 are now open to entry, and looking for submission from those who can demonstrate excellence in leadership and management in the voluntary sector.

There are ten categories available this year:

  • Animals and the environment
  • Arts, culture and heritage
  • Children and youth
  • Disability
  • Education and training
  • Grantmaking
  • Healthcare and medical research
  • International aid and development
  • Research, advice and support
  • Social care and welfare

The awards are open to charities of any size from within the UK. Entrants must be able to demonstrate excellence in some or all of the ‘Hallmarks of Excellence’ established by the awards:

  • Leadership
  • Planning
  • Innovation
  • Enterprise
  • Learning
  • People development
  • Impact measurement
  • Effectiveness
  • Sustainability
  • Accountability

Entries will be judged by an independent panel with expertise in charities and management.

The closing date for applications is Friday 12th March 2010. Entry is free, but applicants need to include a copy of their charities’ latest statutory accounts.

For more information, or to download an entry form, visit the Charity Awards 2010.

How to kill a news release in five easy steps

doa toe tag press release

Planning to put out a press release to publicise your latest business development, promotion or event? Hoping to stand out against the hundreds of releases each of your target journalists receives every day?

Stop, take a deep breath and read these five steps to killing it stone dead before you even hit send.

1. Mass mail your entire address book

Don’t waste time tailoring your release to be relevant to the target publications. In fact, don’t even bother building a database of journalists to whom the story should be interesting. Just drop your entire little black book into the BCC field and hit send! Better yet, use the CC field so that every editor can see just who has received your bit of PR gold. Your release is sure to hit the bin faster than you can hit Select All.

Or, if you’d prefer not to be blacklisted by half the publications in the country:

  • Decide on a target market (those you want to reach).
  • Figure out which publications they read.
  • Write a release which is relevant and interesting to those publications and therefore, their readerships.
  • Create a distribution list that targets only the specific journalists at said publications who actually cover that kind of story.
  • Never ever use the CC field. For multiple recipients, always, always BCC.
  • Ideally, send individual emails that show an awareness of each journalist’s interests, preferences and recent work.

2. Waffle

Journalists have jobs like the rest of us. When they get your email, they may well be on deadline and they’ll almost certainly be pushed for time. If you want to be ignored, waffle for all you’re worth. Make your release several pages long and be sure to avoid getting to the point until well past the bottom of the first screen of text.

Of course, if you don’t want to kill your release, you might try coming up with a clear headline that highlights the main point, keeping your release under one screen of text, and using bullet points at the top to pull out the most salient points.

3. Pile on the jargon

So you’re sending this to small business magazines and your business is IT. In that case, you shouldn’t explain any terms. Keep the acronym soup thick by piling on the ILMs, MDMs and NFCs and throw in an unhealthy helping of near-meaningless phrases such as ‘synergistic architectural solutions’. If your release can’t even be understood, it’s sure to be DOA.

No one, anywhere likes to read unintelligible ramblings disguised as promotional material. Unless you’re purposely writing your release for a specialist publication where it makes sense to use certain industry specific terms, then aim to use words that someone with no prior knowledge of the subject would understand.

4. Don’t fact check or proofread…at all

This is a simple one. To ensure nothing you say in the release is taken seriously in the least, DO NOT read through to check for errors. A few glaring errors can neatly cast doubt on the whole thing and your release will be safely ignored in no time.

In reality, of course, you should always get someone else to read through your release before distribution, correcting spelling errors and fact checking references so that it is totally error free. Mistakes will still happen, so I’m not suggesting your release will bomb with one tiny typo in it, but if it’s full of them, it’s to the detriment of your credibility, so check, check and check again.

5. Write about how great you are

If you really don’t want your release to be considered for even a moment, make sure it contains absolutely zero news, but plenty of information about how great your company is, including info on how your last few customers said they loved your new pencil promotion, and a few paragraphs on the fact that you have a dress down Friday. To totally bomb, remember to include real housekeeping details, such as how you always get your tax return in on time.

Incredibly, to be considered newsworthy, a news release needs to contain some element of…news. It’s never possible to be 100% sure a release will be of interest to your recipients, but research helps.

  • Go back to those target publications and have another read, and another, and another.
  • Get to know what represents a real story, and what doesn’t.
  • Think about whether you really believe readers would be interested in your story. The answer should always be a confident, yes!

In writing this post, I’m not in any way implying that I’m perfect, or that you need to be. Journalists are not finicky villains and they will forgive small mistakes – but they don’t have the time to plough through impossible releases.

We all have a job to do, so let’s do it the best that we can.

Audio marketing for business

voice to microphone audio content

This is a guest post by voiceover artist Richard Heathcote. While working together on a couple of projects, I asked him to outline the business case for audio content online. Here’s his answer.

In the current business world, we’re becoming more and more tech savvy, and, to an extent, dependent on multimedia. We’ve got everything from YouTube to online radio, picture galleries and podcasts, amongst huge amounts of others.

Certainly in the business world, we’re expecting to see more of it on people’s websites, rather than just them being all text with the odd token stock image of people in suits standing by water coolers. The use of video and audio on sites is becoming increasingly common: either a short corporate video on the homepage, an audio welcome giving some simple website navigation advice or help, or as is becoming increasingly common, the on-screen floating presenter giving a visual welcome.

Get your message heard loud and clear

Audio wise, there are several impactful ways of attracting your audience’s attention when they land on your home page. For instance:

  • welcome messages, (always opt-in – there’s nothing worse than things blaring at you without your control!) that will direct you around the website;
  • audio versions of your FAQ pages;
  • radio style web adverts that can appear anywhere on your site and promote what you do or a special offer you currently have on.

Quality wise, these would be the kind of things that you would expect to hear on any radio station.

A new and different audience

The main benefit of using audio for your business is that it can ‘hit’ an audience that perhaps you wouldn’t have had access to before. For those of you who have a basic understanding of Neuro Linguistic Programming (NLP), wordy websites are great if the visitor prefers absorbing information in a text format, not so good if the person prefers to receive information in a visual, kinesthetic or audio way.

By using lots of different types of multimedia, you stand a far better chance of getting your message across to lots of different, and new, people, which ultimately stands you in better stead of winning more new clients from it.

Ultimately, it’s also about being wholly accessible to many different types of people, following the same logic to the ‘accessible to all’ rules set out by the Disability Discrimination Act: giving across all your information in as many formats as possible to please as many people as possible.

Proactive audio marketing

So, by now let’s say you have audio on your website. That’s only really any good if people happen to be on it! You need to get the word out to people that you have lots of mutimedia for them to digest. Which is where we come on to podcasts.

A podcast can often be thought of as a mini business radio show. It’s a piece of audio that gives a radio-style sound, that is totally branded up for your business, talking about current events, offers, news, and general information that your audience will find interesting and appealing.

Podcasts are a fantastic way of getting your message across proactively, especially when combined with an existing e-marketing campaign. With an audio option, your audience can be getting on with something else but taking in much of the information within that podcast subconsciously; like when you listen to the radio and suddenly hear your favourite song, or you hear your name mentioned, you just automatically tune in to the bits that are of interest to you.

The other benefit with audio: you can pack a lot into a short amount of time. One minute of audio is roughly the equivalent of one page of reasonably dense A4 text. Some people (non-text people) could be put off reading that much of a company’s information, but don’t feel that listening for 60 seconds is a long time.

Bring on the traffic

The biggest plus point with audio and all multimedia is how viral it can be. It’s material that is easily passed on to other people (for example, ‘re- tweeted’ if you’re using Twitter). It’s ease of integration into social media applications such as YouTube, Twitter, Facebook, or whatever you may use is highly powerful.

It’s relatively easy to publicise your audio and video clips in various social media campaigns to draw traffic to your site. In this way, audio is another tool to attract visitors from the start, keep them there, and also, in an ideal world, (with regularly changing content), keep people coming back regularly for more.

Ex(cellence) and the City

london city skyline at night - bright

Does your business excel in its operational and strategic activities? Do you stand out from the crowd in terms of customer service, leadership and growth? If so, get your entry in to the London Excellence Awards 2010.

London Excellence is a not-for-profit organisation whose vision is that “all organisations in London and beyond will be recognised as performing to world-class excellence standards”.

There are ten categories available for entry this year:

  • Results Focus
  • Customer Focus
  • Leadership
  • Management Systems
  • People Involvement and Development
  • Innovation and Learning
  • Making Partnerships Work
  • Corporate Social Responsibility
  • Small Business Award
  • Ambassador’s Blue Riband

Businesses do not have to be London-based to enter but other criteria, such as company size, vary between award categories.

The closing date for entry is Friday 5th March, but applicants must register their interest by 5th February.

Entry for the awards costs between £195 and £395 + VAT. Entrants are encouraged to attend a free briefing to aid submissions.

For further information, or to enter the awards, visit the London Excellence Awards 2010.